Read Our Hands On Ordering Process
We do not take orders online so that we can guide you through the entire process.
Please call or email us to place an order. This way our friendly team of experts can make sure you have measured correctly and that you are getting the right product for your needs. Of course we also welcome you to call or email with any questions you may have at any time.
Call Toll Free: 866-230-4700, Mon – Fri | 9:00 a.m. – 6:00 p.m. E.S.T.
Or Email: firstname.lastname@example.org (we answer 7 days a week)
Or use the Contact Us page for specific questions.
Here are some simple guidelines we suggest for how to navigate the site and begin choosing the correct shade fabric and construction.
Select the desired category beneath each picture within the navigation. (View Screenshot)
A quick description of each shade type will be presented. Find the product which suits your needs and click View Shade for details.
Order Free Samples by clicking either the orange or blue tab on the page. We read and respond to every sample request personally so please make sure you answer the questionnaire that asks about your solar problems and provide as much information as possible when you Proceed to Check out. This helps us in determining if you are ordering the right shades for your needs. We might also make suggestions that could save you money! We welcome emailing us pictures so we can be on the same page as you. A picture saves a thousand words.
Pricing is on every page of the website in both an orange and blue tab. If you have trouble understanding, call us or email us.
Measuring and Installation: We belong to an installation network around the country. There is a tab at the top right of every page, called Find a Pro.
Not every installer installs outdoor shades so if those are what you want, just indicate that you want indoor shades until you can speak to the installer. Or call us to see if we know of someone in your area. We have detailed installation videos on the website. Contractors usually install the high wind Fortress Zipper Track.
Once order is complete you will receive an estimate quotation via email.
Please review window measurements on estimate prior to payment. Please read it over carefully.
Estimate orders over $1,000 will need to be signed and include last 4 digits of your credit card to complete transaction.
You may either send us a copy by fax, (978 475 6496) scan, email, mail, or text message.
We cannot begin process on any orders prior to estimate receiving your approval.